Ordering and Return Policy
If you are not 100% satisfied with any Master Class by Fraud Doctor product, you may request a full refund* in writing within 30-days of the date of purchase.
Send an email to [email protected] with the following information:
- Your name
- Your email address associated with your account
- The product name
- The price you paid for the product
- The date of purchase
- The method of payment
- A PDF copy of your receipt (the receipt email or credit card charge receipt are both accepted)
- The reason you wish to claim a refund (this helps us make improvements to ensure expectations are met)
* Services are excluded and are not available for refund.
* No refunds will be granted after the qualified assessment has been completed.
Complaints or Concerns
For complaints or concerns, please contact our offices at +1 (813) 426-3208 or [email protected].